Privacy

Privacy Policy

This policy explains what we do with the personal information you give us.

Howard & Manning, 1 Frederick Place, Crouch End, London N8 8AF, is responsible for the personal information collected through this website.

Information we collect

Details you submit through our forms — for example your name, telephone number, email address, property address and the content of your enquiry.
Information needed to progress a tenancy or a management instruction, where you go on to become a client or a tenant.
Basic technical information generated when you use the site, such as the pages requested.

How we use it

To respond to your enquiry and provide the service you have asked about.
To carry out referencing and the checks required before a tenancy, where relevant.
To manage a property and administer a tenancy where we are instructed to do so.
To meet our legal and regulatory obligations.

Sharing

We share information only where it is necessary — for example with a landlord or tenant connected to the property, with contractors arranging a repair, with referencing providers, or where we are required to by law. We do not sell personal information.

Retention

We keep information for as long as we need it for the purpose it was collected and for any period required by law, then delete it.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. Contact info@howardandmanning.com or call 020 8202 7686. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Cookies

See our cookie policy for how this website uses cookies and similar technologies.

Please note: this policy is a working draft prepared for the new website. It should be reviewed and confirmed by Howard & Manning — and, where appropriate, a professional adviser — before publication, so that it accurately reflects the firm's actual data practices and legal entity details.